Senior IT Infrastructure Engineer

16 Feb 2019
16 Mar 2019
Contract Type
Full Time

Stream have the honour and the privilege of working with a Managed Services IT support and business solutions provider in Dorset. If you’ve ever wanted to work near a beach, look no further, this world class provider of IT and business solutions are based a 10-minute walk away from the beach in Bournemouth and here’s the ethos: they use true partnership, intelligence and tech to deliver crystal clear results.

Here’s what they’ll offer the right candidate…

* If you’re not local they’ll facilitate some home-working for you and will also provide you with support if you’re relocating. ALTHOUGH, you do have to be in the office at times, and when required for projects.

* You’ll also get free drinks, fruit and cereal, a range of social events, free eye tests, other benefits like phone insurance, travel and restaurant discounts and half price cinema tickets. You’ll even get childcare vouchers and private health cover!

* 25 days holiday, PLUS Bank Holidays!

They’re looking for 2 Senior Infrastructure Engineers to join a 3-man band. 2 musketeers so to speak to add to their third. They want someone who’s driven, experienced and someone who possesses an undying and unwavering passion for technology and customer service.

You’ll be joining their established technical team as a Senior Infrastructure Engineer; working in a fast-paced energetic environment you’ll be responsible for taking the technical lead on a vast range of projects and supporting escalation from other teams.

You need excellent technical knowledge and is ideal for someone who wants to develop their skills and a professional who wants to gain extra accreditations regularly.

Reporting to the Client Infrastructure Manager your responsibilities are:

* Work as a team with other members of the Pro Service team to design, scope and deliver projects following best practice methods within strict deadlines.

* Assisting with the design and operation of key internal projects.

* Recommend improvements to infrastructure that you identify in client environments.

* Communicating with clients, users and 3rd parties via telephone and other contact devices. You will do this to resolve Incidents, service requests and provide regular updates.

* You’ll work as a team with other members of the Service Desk team to resolve issues and take ownership of tickets that are escalated to you.

* Go to client sites as required; sometimes you may also need to work outside of hours too at short notice when solving client incidents.

* Pre-arranged out of hours work for my client and their clients, sometimes this will be pre-arranged; also, you may need to be available for emergency out of hours support too.


* At least 5 years’ experience in a senior technical role ideally within Managed Services.

* Experience in scoping, designing and implementing mid-size (multi-site) tech projects.

* Support of Windows Server OS: Server (Apply online only), Microsoft Exchange (Apply online only)) and AD support and maintenance.

* Office 365 config, support and migrations:

* Including SharePoint!

* Azure configuration and support.

* Enterprise Mobility Suite.

* Experience with scripting like PowerShell.

* VMWare/Hyper-V.

* Configuration and troubleshooting of network print solutions.

* Full UK driving license and own car.

If you’ve got experience with Mimecast that would help, also experience with SQL optimisation and Veeam is highly welcomed!


stream is acting as an Employment Agency in relation to this vacancy

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