IT Support Engineer

Recruiter
INTEC SELECT LIMITED
Location
Shortlands
Posted
15 Feb 2019
Closes
13 Mar 2019
Contract Type
Permanent
Hours
Full Time
IT Support Engineer

Overview

Are you looking for a highly progressive and rewarding career in IT Support?

An opportunity has risen for an IT support engineer to join an expanding IT consultancy, providing cloud technology, hosted services, on site and remote support services. The role requires someone who has experience working with a wide variety of customers across a wide range of platforms. The chosen candidate will gain extensive experience across a wide customer base, with the opportunity to develop a range of skills in a faced based technical environment.

Role and responsibilities

• Picking up the phone, emails and helpdesk tickets raised by multiple small and medium sized businesses
• Taking ownership over issues raised and fixing them, not just escalating the issue,
• Both desktop and desk side support to customers
• Server and backup administration
• Mac support
• Regular visits to site for both support and project based opportunities

Essential Skills and Experience

• Highly customer focussed
• Friendly and personable over the phone
• PC/ Desktop support
• MAC Support
• Server administration - fixing failed services, monitoring for disks filling ip
• Proficient use of Active Directory
• Cloud based applications such as Office365 or Azure

Package

•£25,000 - £30,000
• Bonus based upon performance
• Holiday
• Pension
• Travel expenses when visiting client sites
• Weekly training
• Team incentives

IT Support Engineer

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