Patient Advisor

Optical Express
15 Feb 2019
20 Feb 2019
Contract Type
Full Time

If your current employer simply isn’t making the grade, then we can help. From superb designer glasses to refractive surgery, Optical Express is setting the standards for our industry. If the superior service and excellent products which are important to you aren’t being provided in your current role, then it could be time to make the break and move from the ordinary to the exceptional.

We currently have fantastic opportunities for Patient Advisors in one of our prestigious London clinics -

  • Shaftesbury Avenue
  • Harley Street
  • Eastcheap
Key Responsibilities and Accountabilities

The role of a Patient Advisor with Optical Express offers you far more than just a job in retail, giving you more responsibility, training and a real chance of career progression through our comprehensive learning and development plans.

The Patient Advisor is the Senior Sales Advisor in our clinics. You are the face of Optical Express and will sell the benefits of procedures such as Laser Vision Correction (LVC) or Intraocular Lens (IOL).

Working to challenging but attainable targets you will also advise on the benefits of purchasing glasses or contact lenses with Optical Express compared to their current provider.

Every day will bring something new but your day to day role will involve:

  • Using your customer service and influencing skills to building rapport and advise on the most suitable solution
  • Maximising conversion opportunities
  • Maintaining up-to-date knowledge on all products and procedures
  • Creating opportunities and delivering on challenging, but attainable, targets
Essential Skills

Ideally you will come from a sales background; we are particularly interested in people with experience in:

  • High end fashion
  • Top end watch and jewellery retailing
  • Technology retailing
  • New home sales
  • High end new car sales

If you have experience within optics then we would be delighted to hear from you, don’t worry though as our comprehensive training plan will equip you to become an expert in optics, what’s essential is you have the desire to be the best and provide world class service – every single time.

The roles are demanding but rewarding, not just in monetary terms, imagine the satisfaction of helping someone make a life changing decision and being able to see clearly again.

What’s in it for you?

  • Competitive salary
  • Free or discounted optical products/procedures
  • Career progression
  • Modern working environment with superb technology support

Please apply now by uploading your CV.

This is a fantastic opportunity to join a global organisation where you can grow and develop within a professional working environment.

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