Stockroom Assistant Luxury Fashion RTW

24 Seven
15 Feb 2019
13 Mar 2019
Contract Type
Full Time

Client overview:

A luxury lifestyle brand known for colors and eclectic details, includes ready-to-wear, shoes, handbags, accessories, beauty, home and watches.

Position overview:

Ensure the effective completion of deliveries and other related stock tasks, whilst achieving productivity levels and maintaining the companies standards.


Operational Excellence

  • Ensure accurate processing of all incoming and outgoing shipments and receipts
  • Prepare shipments and ensure accuracy of documentation of all outgoing parcels
  • Properly print tickets in WebIM
  • Audit weekly inventory reports for accuracy
  • Assist with store maintenance needs and supply ordering
  • Maintain Operations Binders and ensure they are accurately updated
  • Protect our assets by adhering to all loss prevention policies & procedures

Support the Business & Deliver Results

  • Take ownership for maintaining a high standard of back of house and offsite storage organization
  • Communicate inbound merchandise with team and prepare new arrivals for sales floor/visual displays
  • Meet deadlines – IMRDs, damages, transfers, charge sends, etc.

Support the Customer Experience

  • Accurately process all POS transactions and assist when necessary with operational activities
  • Assist with telephone answering using proper telephone etiquette
  • Ensure a high level of customer service through extensive product knowledge and product ownership
  • Run product to the floor, ship product to customers, and conduct transfers per TRB directives on occasions when support is necessary
  • Have a proper understanding of the radio communication tools used in the store
  • Partner with GM and AGM to address customer service issues, particularly in the areas of product damages, repairs, exchanges and any concierge-like needs

Represent the Brand

  • Contribute to maintaining all brand and operating standards to support brand consistency
  • Assist in maintaining store presentation standards

Key Qualifications:

  • 1-2 years of stock-related experience in a high volume, customer-driven retail environment
  • Ability to lift (at least 30 lbs), carry, push, pull, squat, kneel, twist, turn, climb, crawl, reach and bend.
  • Availability and flexibility to work days, nights, weekends, holidays, store openings and closings, to meet the needs of the business.

Similar jobs

Similar jobs