Helpdesk Engineer Wilmslow £23,000

Adria Solutions Ltd
15 Feb 2019
04 Mar 2019
Contract Type
Full Time
Helpdesk Engineer ~ Wilmslow ~ £23,000

Our client is a highly successful organisation, located in Wilmslow, Cheshire is looking to grow their well-established team.

They are looking to hire a Helpdesk Engineer, who will be the first point of contact for all customers. The successful candidate will have experience in a similar role, as well as having excellent problem-solving skills.

Having knowledge of Microsoft Active Directory will be extremely beneficial.

- Resolve any customer requests and incidents appropriately
- Take on desk visits to all levels of colleagues, to ensure all desktops are looking properly
- Install and activate authorised software where appropriate to client devices
- Log all issues within the agreed work management system, making sure customers are informed through the whole process

Experience Required-
- Experience within a similar role
- Past working in a Terminal Server or Citrix environment
- Understanding and knowledge of Microsoft Windows 7 & 8, Microsoft Sever 2008 & 2012 R2
- Knowledge of Microsoft Exchange 2010
- Microsoft, Cisco or ITIL certifications
- Apple Mac OS X
An MCP, MCSA, MCITP or MCSE qualification would be beneficial to your application. Knowledge of DNS, DHCP, Virtualization, backup software, antivirus software would also be advantageous.

Helpdesk Engineer ~ Wilmslow ~ £23,000

If you think you would be a suitable candidate and would benefit the company, please send your CV over to .

If you have any questions, please do not hesitate to contact the team at Adria Solutions .

We look forward to hearing from you!

Helpdesk Engineer ~ Wilmslow ~ £23,000

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