Client Accountant

Marsh & Parsons
London (Central)
12 Feb 2019
13 Mar 2019
Contract Type
Full Time

Know the role

The role of the Client Accountant at Marsh & Parsons is to ensure that all financial transactions within our portfolio of let and managed properties are handled effectively at every point of the tenancy life cycle. This means that all Landlords are paid accurately and within the time limits of their contractual terms, and that all deposits or overpayment refunds are issued quickly. The Client Accountant will provide support and administration to our internal office network and provide informed advice to clients regarding all financial queries.

Key Responsibilities

- Process financial transactions between tenant and landlord for the entire tenancy life cycle, to ensure that we remain compliant with each individual tenancy agreement.

- Manage the daily payment run by removing all unnecessary payments (such as those that are not due yet), to ensure that no funds are transferred to Landlords ahead of the tenancy start date unless agreed otherwise by Tenant and Landlord. Import the batch payment file from the internal software system onto online banking, ready to submit.

- In the event the beneficiary is overseas or has multiple UK bank accounts, input payments manually onto online banking system.

- Compile all Marsh & Parsons agency fee charges paid by clients and pay the funds from the client account to the Marsh & Parsons account.

- Releasing and repaying tenant deposits upon instruction from property and tenancy management departments, ideally on the same day.

- Ensure all statements produced by the Client Accounts department are prepared accurately and within the agreed deadlines.

- Responding to internal and external accounting queries, including statement or fee queries from landlords and occasionally tenants. This will also include providing informed advice to front office colleagues to encourage swift resolution of client queries.

- Maintain accurate records and be vigilant that data-integrity is not compromised on the internal software system.

Knowledge and skill requirement:

  • Knowledge of the Lettings and Property Management industry

  • Familiar with client accounting software

  • Strong customer-service skills

  • Good communication skills both verbal and written

  • Good organisation and time management skills

  • Ability to work to tight deadlines

  • High level of numerical accuracy and attention to detail

  • Intermediate Excel skills

Competencies personality requirements:

  • Professional approach

  • Able to work independently or as part of a team

  • Reliable and resilient

  • Results oriented

  • Client focused

  • Commercially aware

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