Casual Service Support Worker
Casual Service Support Worker - Bristol First Call
Location: From home to Bristol Royal Infirmary & Southmead hospital. Travel within Bristol, North Somerset & South Gloucestershire
Contract type: Casual
Salary: GBP 8.17 per hour
About the role
We are looking for a Casual Support Worker to join our friendly, hospital based team within the supported resettlement element of the Bristol First Call service.
You will be required to work closely with the Service Coordinators to transport and resettle service users; you will therefore have a full UK driving licence and access to a car whilst on duty (mileage expenses paid). The role involves providing practical and emotional support to vulnerable people in their home. The resettlements may include getting shopping, turning heating on, making a hot drink or light meal or signposting and making onward referrals to other organisations and services.
You will give your availability on a weekly basis to cover a casual staff rota; you will be called at home if a referral arises. The service runs from 9am - midnight Monday to Friday and 4pm - midnight on weekends and bank holidays. We are looking for casual support workers to help cover all operating hours.
About the team
The Independent Living & Crisis Response service (IL/CR) supports people in the space between hospital and home and responds to the needs of people in crisis following an emergency; maintaining an extensive network of external relationships across health, social care, and emergency services
Bristol First Call provides practical and emotional support to people over the phone and/or in their own home. The service provides a range of support from one off telephone calls for advice and guidance, visits at home for those who need them and also a supported resettlement service to assist with discharges from hospital, providing transport and resettlement at home.
About the person
You will be a motivated and enthusiastic person with excellent communication skills and an ability to deal with people in a sensitive yet professional manner. You will have experience of working with vulnerable people and be able to use your initiative to work independently.
About the organisation
The British Red Cross helps millions of people in the UK and around the world to prepare for, respond to and recover from emergencies, disasters and conflicts.
Our volunteers and staff help people in crisis to live independently by providing support at home, mobility aids and transport. We also teach first aid skills.
We are part of the global Red Cross and Red Crescent humanitarian network. We refuse to ignore people in crisis.
The British Red Cross is committed to being an inclusive employer with a diverse workforce. We encourage applications from people from the widest possible diversity of backgrounds, cultures and experiences - including disabled and ethnic minority candidates. This is to contribute to the breadth of experience we need to respond to people in crisis.
As part of its recruitment and selection process the British Red Cross undertakes PVG/DBS (Disclosure and Barring Service) checking of all individuals who regularly work with or have access to children and vulnerable adults.
The British Red Cross, incorporated by Royal Charter 1908, is a charity registered in England and Wales (220949) and Scotland (SC037738).
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Connecting Human Kindness with Human Crisis