Area Manager

15 Feb 2019
20 Feb 2019
Contract Type
Full Time

Who we want….

Creative Support is seeking a dynamic and highly motivated Manager to take the responsibility for managing our varied portfolio of social care services across the West Midlands. You will be responsible for maintaining high standards of quality in all services, leading a highly motivated team of managers and contributing to the further development of services within the region. You must be an accomplished manager and have extensive experience and knowledge of working within the social care sector in support of people with learning disabilities and mental health needs. You must be highly proactive, resourceful and possess an analytical approach to problem solving.

You will be responsible for our current service provision of community based services which includes supported living services for people with a learning disability and people on the autistic spectrum, including people who have additional complex care and communication needs.

You will carry out the role demonstrating a person-centred approach with a warm, confident and professional manner. Experience of staff and service management is essential. We will expect you to have the vision, networking and organisational ability to deliver excellent outcomes for service users and to implement initiatives which connect service users to their local community and promote our profile. You must have an excellent working knowledge of the CQC’s regulations and the key lines of enquiry. You must be a confident and accountable practitioner with the ability to put quality standards into practice.

You must have excellent communication skills and be able to demonstrate unconditional positive regard for the people we support. You must be able to write clear assessments, support plans and guidelines and work positively within a consistent, mutually supportive team ethos.

You must be able to lead a team with confidence and provide clear guidance, supervision and support to your team members. You must be able to communicate positively and professionally with the families of the people we support, their advocates and other agencies.

You will be expected to have regular direct contact with service users and attend person-centred reviews. You will be required to oversee effective staff deployment and rotas. You will develop a clear understanding of the commissioned hours for the services in your remit and financial performance based on knowledge of budgets.

What we offer…..

This role offers unique, empowering prospects, great job satisfaction and career development opportunities. We support the social work BA/masters degree so that managers can join our practitioner led senior management team as well as other advanced practitioner qualifications. We also provide BSC/MA degree in business management as we understand that business management prowess is essential in the effective management of contracts. You will receive coaching and mentoring by experienced qualified social care practitioners on both a local and corporate level. You also will have access to an extensive network of peer support. In addition to opportunities for personal and career development we offer good conditions of service and a supportive, hands-on management culture.

For further questions….

If you wish to know more about the post, please contact Service Director Jonathan Keane on 07794394516, and he will be happy to discuss the role and with you. For more about what we are up to at Creative Support, please visit our YouTube channel at

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