Accounting Systems Support Analyst

Recruiter
CDK Global
Location
Bristol (City Centre)
Posted
14 Feb 2019
Closes
13 Mar 2019
Sector
Accountancy
Contract Type
Permanent
Hours
Full Time

Accounting Systems Support Analyst - Hungerford - Permanent - Full Time - £Competitive+ Excellent Benefits

Are you a qualified Accountant and keen to use your Accounting skills and knowledge to support and improve accounting systems and user experience?

Do you have ERP knowledge of accounting software such as SAP / Oracle / Autoline?

Have you previously worked within a dealership within the automotive industry?

If so, CDK Global is looking for an Accounting Systems Support Analyst to join our dedicated and successful international support team based in our Headquarters in Hungerford. If you have a good understanding of accounting practices, come from a dealership background and have the ability to problem solve and improve functionality of accounting systems, we’d love to hear from you!

About CDK Global

CDK Global is a global market leader in providing software and digital marketing solutions to the automotive industry. We’re innovating the way that automotive dealerships drive their customers’ car-buying experience from the moment they run a search online all the way through to bringing their car back in for a service. Join us and be a part of the evolution.

We’re large enough to make a difference but small enough for your voice to be heard. This means that we are an organisation where every person matters. You can make an impact on the success of our business and that of our customers regardless of what career you decide to pursue.

The Role

As an Accounting Systems Support Analyst you will be the last line of escalation for our most complex issues in relation to our accounting module. These will be escalated from our Frontline Support teams across Europe. Through a highly analytical approach, you will solve issues and find the root causes of these. With good understanding of accounting practices, you will champion module knowledge within the European support team, often coaching them and actively building upon their existing knowledge. Where appropriate you will take ownership of the case from the Frontline support team to continue investigating and root cause analysis.

Other duties include:

  • Creating documentation and training materials and delivering these into the wider Frontline Support teams
  • Raising product defects with our Development Teams and recommending process improvements to minimise problems arising

Key knowledge, skills and experience

  • ERP knowledge on accounting software eg. SAP and Oracle or Autoline accounts
  • Previous experience within a dealership
  • Sound understanding of accounting practices
  • Accounting qualification (desirable)
  • Analytical and methodical approach
  • Strong communication skills - both written and verbal
  • Team player
  • Ability to work independently to own initiative
  • Willingness to undergo further training and develop knowledge

Benefits

  • 25 days holiday plus bank holidays
  • Generous Pension
  • Private Medical Insurance
  • Life Insurance
  • Dental Cover
  • Income Protection
  • Critical Illness Cover
  • Employee Assistance Programme
  • Subsidised Gym Membership
  • Childcare savings options
  • Employee Discounts

Next Steps

If you like the look of this Accounting Systems Support Analyst opportunity and have the necessary skills and experience, please apply today by clicking apply and completing our application process through Staff-Finda.

Why a career with CDK Global? We demand diversity. Our people may be spread across countries, continents and cultures, but we’re united by a passion and enthusiasm to drive our business forward. This means no matter where you work you’ll feel like part of our global team.

Package description

Accounting Systems Support Analyst - Hungerford - Permanent - Full Time - Up to £40k + Excellent Benefits



Skills Required
accounting, accountant, systems support, support analyst, ERP, SAP, Oracle, Autoline, automotive, frontline support, back line support

Keywords
accounting, accountant, systems support, support analyst, ERP, SAP, Oracle, Autoline, automotive, frontline support, back line support

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