Operations Manager

Talent Finder
13 Feb 2019
27 Feb 2019
Contract Type
Full Time

Job Title: Operations Manager

Location: Plymouth

Salary: Circa £40K pa

Hours: Full Time

Our client is a children’s bereavement charity, based in Plymouth who are looking for an Operations Manager will lead, direct and manage service and business operations across the organisation. The post holder will work with both the fund-raising team and clinical team and be responsible for all aspects of ensuring delivery of services in line with the charities aims and within the charity commissions guide lines.

This is a new, senior role within the charity. The post holder will have wide ranging responsibilities for the performance and growth of the charity. The post offers significant opportunities for innovation to implement a strategic plan and overall management of Jeremiahs Journey.

The Operations Manager will be required to represent the organisation at a senior level both internally and externally.

The post holder will require business and financial acumen to ensure that current and future operations continue on a sustainable and viable basis.

Main Responsibilities

  • HR management and oversight; maintaining moral and staff welfare of the team. Understanding the needs and concerns of differing roles and supporting their ability to perform. Assisting with managing the team’s diary and ensuring resources are at an acceptable level.

  • Financial tracking and reporting: Financial management – responsibility for cash, banking, budgets and financial reporting; working with bookkeeper and accountants to enable reporting and managing of P&L including forecasts.

  • Fund raising – responsibility for ensuring that the charity is resourced to deliver its services; through revenue income from events and donations. Creating new events and revenue streams and promoting legacy donations, responsible for fundraisers and responsible for growing this area.

  • Grant Applications; working with existing funding bodies and exploring opportunities to unlock further grants

The Ideal Candidate


  • Minimum 3 years direct experience of operational management in a health & social care sector and service providing organisation

  • Experience of managing team and office budgets.

  • Evidence of safeguarding of children

  • Experience of fund raising

  • Experience of handling personal data under GDPR regulations

  • Experience of project & event planning


  • Excellent communication skills.

  • Knowledge of Children’s health & welfare.

  • Well organised and capable of meeting deadlines

  • Workforce planning and development.

  • Leadership to motivate staff and volunteer workforce.

  • Computer literate.

Personal Qualities

  • Self-motivated.

  • Innovative.

  • Resourceful & able to think clearly under pressure.

  • Shares Jeremiahs Journey desire to assist children in bereavement.

  • Assertive but empathetic. A good listener and non-defensive in approach.

  • Self-directed. Willing to take responsibility and be held accountable.

If you feel you’re the ideal candidate that our client is looking for, then send in your CV today by clicking the APPLY button below.

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