Collections Officer

Recruiter
Campbell & Fletcher
Location
Artington
Posted
11 Feb 2019
Closes
24 Feb 2019
Sector
Accountancy
Contract Type
Permanent
Hours
Full Time

Collections Officer

£30,000 -40,000.

Fleet, Hampshire

Working for a specialist lender in the credit and real estate department you will be ensuring the efficient and timely collection of asset finance arrears, by maintaining a pro-active collections strategy.

Duties and Responsibilities;

  • Manage asset finance portfolio
  • Outbound calls to arrears customers within agreed timeframes
  • Gaining a comprehensive understanding of individual customer situation
  • Assess each arrears account and make bespoke recommendations to management as to most appropriate action to resolve and protect the interests of OSB
  • Strive to treat the customer fairly
  • Handle all arrears cases in line with OSB’s Asset Finance Collections Policy
  • Update operating system as required
  • Prepare arrears and portfolio reports for management
  • Identify accounts to be considered for litigation
  • Preparing litigation instructions and liaising with external service providers
  • Raise charges and write to customers as appropriate
  • Ensure a consistently high quality of customer service to both external and internal customers is provided
  • Ensure the business operates within its agreed arrears tolerances
  • Ensure compliance with all statutory and regulatory requirements for arrears
  • Undertake other duties as requested by Line Manager

Essential Requirements

  • Two years’ experience of collections or arrears within the asset finance industry
  • Two years’ experience of collections or arrears within the hard asset segment of the asset finance industry
  • One years’ experience of disposing of assets through variety of routes within the hard asset segment of the asset finance industry (Desirable)
  • Knowledge of the asset finance market
  • Intermediate level skills in Microsoft Word and Excel
  • GCSE qualifications in Maths and English

To find out more information please submit your CV by following the link or get in touch with Lucy Done at Campbell & Fletcher for more information

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