Expert Fraud Analyst

Dickens Heath
12 Feb 2019
13 Mar 2019
Contract Type
Full Time

BNP Paribas Personal Finance is committed to creating responsible consumer finance solutions that customers trust and help our partners grow. With the backing of a global bank we've exciting growth ambitions to double the size of the business by 2020 you'll be joining a dynamic business which provides people with opportunities to make it happen in a high energy environment.


To help minimise the company's exposure of fraud through the introduction of tactical and strategic fraud initiatives


  • Assist the Fraud Detection Manager by setting and writing new processes and policies for Fraud prevention for all products.
  • Ensure CFS Chargeback policies reflect current Mastercard Chargeback rules. Update as necessary.
  • Liaise with the operation to ensure that procedures for Fraud and Chargeback reflect current CFS policies.
  • Carry out spot checking to ensure CFS policies are being adhered to in the operation.
  • Write, test, promote and monitor new rules and initiatives to protect against specific fraud types
  • Monitor current fraud levels and benchmark against industry averages.
  • Monitor chargeback attempt rate and success rate and benchmark against industry average.
  • Develop Fraud and Chargeback Management Information for all products as required.
  • Monitor fraud loss against forecast and explain variances.
  • Provide weekly and monthly updates on business KPI's and planned initiatives to Line Manager.
  • Daily liaison with the operation to understand latest business trends, agree and recommend action accordingly.
  • Conduct ad-hoc investigations into possible internal or Retailer fraud as necessary.
  • Understand the functionality of fraud prevention systems currently in place across all products.
  • Be aware of industry best practices and standards.
  • Understand functionality of operational systems and where this can impact fraud levels.


  • Knowledge and experience of SAS
  • Knowledge and experience of Falcon (Desirable)
  • Problem solving and attention to detail.
  • Ability to liaise and influence all levels of management and work with other departments
  • Self-motivated, strong work ethic
  • Ability to make an informed decision based on the information available
  • Able to prioritise and organise
  • Good communicator
  • Flexible approach to tasks and a good team worker

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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