IT Helpdesk Engineer - IT Support Analyst - Surrey - £23,000

Recruiter
Ashdown Group
Location
Ash Vale
Posted
12 Feb 2019
Closes
23 Feb 2019
Contract Type
Permanent
Hours
Full Time
IT Support Service Desk Analyst - IT Helpdesk Technician - Godalming, Guildford, Surrey, Hampshire - £18,000 - £23,000 + FULL MCSE training & certification

Job Title: IT Technician - IT Helpdesk Engineer
Key Responsibilities: Telephone & remote customer IT support
Industry Sector: IT managed service provider supporting various SME's
Core Technologies: Windows 10, Office 365 & Active Directory
Location: Godalming area of Guildford, Surrey & Hampshire
Reference: ASH17599CP
Salary: £18,000 - £23,000
Benefits: FULL formal MS training & certification, pension, healthcare, life assurance & dental

This is an excellent opportunity for an IT support technician to join a well-established and growing IT support firm based in the Godalming area of Guildford, Surrey.

Due to internal promotion they have an urgent requirement for a 1st line service desk analyst to provide telephone, remote & email support to a wide number of SME businesses in the Greater London, Surrey & Hampshire area.

To be considered for this position you will have some previous IT support experience and have a friendly, engaging & outgoing personality. You will have a passion for IT and a strong desire to quickly progress up to the 2nd line IT Helpdesk team.

As an experienced IT support technician you will have some experience with the following:
- Strong customer service focused skills
- Call logging & remote access software
- Windows 7, Windows 8 and/or Windows 10
- MS Office & Outlook
- Active Directory

My client is offering a salary of between £18,000 - £23,000 + pension, healthcare, dental & life assurance. As a Microsoft Gold Partner they will provide complete and formal MCSE training and certifications. They like to promote from within and will offer extensive opportunities to progress to the 2nd line support team, 3rd line support team, and the client facing senior consultancy team.

If you have previous IT support experience and you are looking for a new challenge please send me your CV immediately. Please state ref: ASH17599CP in the subject line.

Key Words: IT Helpdesk, IT Service Desk, IT Support Technician, IT Support Analyst, 1st Line IT, 2nd Line IT, Windows 7, Windows 8, Windows 10, Office365, MS Office, MS Outlook, Active Directory

The Ashdown Group Ltd acts as an employment agency in respect of permanent vacancies and as an employment business in respect of temporary vacancies.

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