Team Manager

13 Feb 2019
13 Mar 2019
Contract Type
Full Time

A unique opportunity to work with a local charity which seeks to reduce the social isolation of older people who are lonely or housebound and to alleviate financial hardship. A small charity making a big impact on the older community in Elmbridge.


CHEER is a small, but busy, local charity based in Claygate, which has been working for the benefit of older people for over 65 years. A team of three part-time staff deliver a range of services including:

- home visits to evaluate eligibility for benefits and other needs

- a one-to-one befriending service

- a range of social events

They are supported by a board of trustees and a team of approximately 50 volunteers.

The role

Skills and experience:

- ability to co-ordinate and organise the core services, working with the existing team to deliver these in a friendly and professional manner to clients

- experience of working with older people

- ability to work within a team but comfortable with working independently

- organised, methodical and able to manage the workload of the team

- good communication skills, both verbal and written

- ability to manage a team of volunteers

- sound IT skills, with proficiency in all Microsoft Office applications

Personal attributes

- empathetic and a good listener

- good inter-personal skills and the ability to deal with a wide range of stakeholders with confidence and assurance

- a flexible and energetic approach to a wide range of interactions

- an interest in issues surrounding "ageing well"

The successful applicant will be working in a small, dedicated, friendly team located in Claygate's Centre for the Community. It is a varied, interesting and, most importantly, a satisfying and worthwhile role which improves the lives of older people in Elmbridge.


Hours: 25 hours a week covering at least 4 days a week (FTE 35 hours a week)

Holiday entitlement: 20 days including bank holidays (FTE 28 days)

Location: Claygate, Surrey; with a requirement to travel within Elmbridge

Essential requirements:

- driving licence and use of a car

- an enhanced DBS check

A more detailed job description can be downloaded from the CHEER website (see company profile).

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