Head of CRM, Data and Insight

Recruiter
Pro Quest Resourcing Ltd
Location
Charlton
Posted
12 Feb 2019
Closes
11 Mar 2019
Contract Type
Permanent
Hours
Full Time

Head of CRM Data and Insight

An exciting opportunity has become available for a Head of CRM, Data and Insight, reporting directly into the CEO. You will lead and manage the data team, ensuring that supporter data and analytical insight play a key role in driving improved performance and strategic decision making.

The Head of CRM, Data and Insight will drive the development and enhancement of new and existing programs and reports; will help identify, recommend, specify and develop solutions that meet the needs of a growing Society; and will be responsible for supporting the various departments in their usage of an internal CRM system.

Skills & experience:

  • Strong working knowledge in a CRM, knowledge and experience in database administration.
  • Proven ability to lead, motivate and develop a technical team with solid experience of working with a complex CRM.
  • Ability to analyse data structures and processes to identify weaknesses and opportunities for change.
  • Outstanding leadership and communications skills with excellent interpersonal ability to ensure quality decision making and communications around data
  • Strong data project delivery experience.
  • Knowledge of, and the ability to write and understand SQL.

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