CUSTOMER SERVICE ADVISOR
JOB TITLE: CUSTOMER SERVICE ADVISOR
SALARY: £17,000 + bonus
LOCATION: Tarporley, Cheshire
HOURS OF WORK: 9am - 5.30pm Monday to Friday
Main Purpose of the role:
Are you currently looking for a role within a growing company that takes pride in looking after and developing its employees?? If so, you will be working in a friendly office with a great atmosphere!
This is an interesting role within a small but growing team working with our clients and will be reporting directly to the Client Relationship Manager. Duties will be as follows:
- Chasing outstanding information via telephone or email
- Building and maintaining client relationships
- Requesting quotes
- Answering incoming and outgoing calls
- Working in a lively team environment
- Working to deadlines
- Dealing with quote conversion for conveyancing
- File opening
- Mystery shopping and regular telephone communication with both clients and law firms.
- General administration
- Be well organised
- Have excellent customer service skills
- Be confident to talk on the phone
- Have great attention to detail and accuracy
- Have a 'Can Do' attitude
- A graduate with excellent written and communication skills
- A minimum of 4 GCSE's (or equivalent) grade A-C, including English Language and Maths
- Be someone who can work off their own imitative
- Be a team player
- Be reliable, punctual, flexible, confident and have a good work ethic
- Some experience in a law firm or in soft sales
- Experience dealing with clients /consumers
- Some knowledge of the conveyancing or legal sector (full training will be given)
This is highly skilled work but don't worry, our client will teach you everything you need to know!
All we need from you is a CV and your commitment to this great opportunity.
Can commute from: Tarporley, Eaton, Clotton, Tiverton, Bunbury, Alpraham, Calverley, Rushton, Duddon, Stapleford, Tarvin, Burton, Huxley, Newton, Hargrave, Quarry Bank, Delamere, Little Budworth, Willington Corner, Sandiway, Over, Winsford
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