Customer Service Advisor - Tesco - Clay Cross (Part Time - FTC)
Customer Service Advisor - Clay Cross - Part Time
Job Type: Fixed term contract - ending August 2019
Hours per week: 22
Salary per annum: £9632.48 pa / £8.42ph + additional benefits listed below
We’re passionate about sharing experiences.
Whether it’s a customer taking a weekend break or a couple going on the holiday of a lifetime, we want to be part of their journey to an unforgettable experience. That’s why we need you!
So, what does the role involve?
In this role, you will do more than just buy and sell currency. This role is about providing great customer service, building relationships and getting to know your customer along with all aspects of travel money! Don’t worry if you can’t tell us the difference between a Dirham or a Baht as we don’t expect you to know all things travel money from the outset - we will provide you with thorough training to set you up for success!
Joining us will feel like being part of a family, so although you will need to be comfortable working by yourself, you will get support across the business and engage with other Travelexer’s globally on our internal blog! We also provide you with the opportunity to progress your career as we have bureaus right across the UK (and the world) as well as offering NVQ’s/Apprenticeships and development programmes.
What kind of person are we looking for?
You’ll be friendly and approachable as well as having an eye for detail. You’ll need to be good with numbers as you will be handling multiple currencies and accuracy is key. Ensuring our customers have a great experience is really important to us, therefore we look for people who share our passion for customer service!
We have a clear purpose at Travelex. We understand the value of exchanged money, and the opportunities it opens up to our customers. We’re excited for them, and enjoy being part of their individual journey, whatever and wherever it might be.
Travelex has operated for more than 40 years and serves customers in over 70 countries across 6 continents, offering a range of services to both consumers and businesses, operating as a globally recognised and widely trusted foreign exchange operator.
Exciting? We think so! Your journey starts here, so take the first step to become part of the Travelex family by clicking apply.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
This role is offering 22 hours per week, paying £8.42 per hour with the opportunity for enhanced overtime/bank holiday pay. In addition, we also offer 22 days holiday (pro rata with option to buy/sell holiday entitlement), pension, discounts and cash back offers with 1000’s of retailers, discounts at staff canteen and other flexible benefits including childcare vouchers.