IT Support Technician

Recruiter
SER Ltd
Location
Halifax
Posted
12 Feb 2019
Closes
24 Feb 2019
Contract Type
Permanent
Hours
Full Time
IT Support Technician

Halifax

£18,500 - £20,000

My client is an entrepreneurial business group operating across a variety of UK sites. This group of specialist companies operate with in the vehicle accident management, repair and servicing industry, working with some of the biggest retailers and fleets through out the UK.

Through innovation and integrity they have continued to grow organically and developing their businesses to put them at the forefront of the vehicle claims and accident management industry.

As an IT Support Technician you will be responsible for providing comprehensive service and support to all projects and employees with in the group. You will carry out a variety of tasks including end user support, installing, configuring and maintaining on all hardware and software. This is a fast paced environment that required the successful candidate to manage multiple projects and arrange their time accordingly whilst prioritising critical tasks.

Key Responsibilities

- Provide workstation, telecoms and application support across all sites, escalating when required.
- Installing and updating software and patches across work stations.
- Ensure all calls are logged efficiently with the IT Helpdesk.
- Provide management with information on reporting, preparing and developing.
- Keeping track of all assets, stock control and analysis.
- Working to automate tasks through out the group in line with business needs.
- Maintain and develop the company’s intranet platform.
- Ensuring all calls are resolved in an effective and timely manor.
- Ensuring all software is compliant and keeping a track on licensing agreements.

Have you got these skills and experience?

- Are you passionate about IT?
- Have you got a good understanding of hardware from workstations to projectors?
- Do you have a hard working and can-do attitude?
- Do you look for solutions and can you use initiative to solve problems?
- Do you have an understanding of WAN/LAN and Wireless Networks?
- Are you flexible and ready to support when required?
- Are you an effective communicator?

If the above sounds like you and you want to work for a growing and entrepreneurial organisation that are committed to becoming a leader with in the industry please don’t hesitate to apply for the role today.

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