Service Manager

Location
Glasgow
Salary
£26000 - £30000 per annum
Posted
14 Feb 2019
Closes
14 Mar 2019
Ref
00092183
Contact
Recruitment Genius Ltd
Sector
Public Sector
Function
Operations
Contract Type
Permanent
Hours
Full Time
Reporting to: Head of Services.

Hours: 40 per week (08:00 - 17:00).

This company is looking to recruit a Service Manager.

Responsibilities

- Ensure key terms are upheld
- Track fault request
- Gain resolution with client
- Advice clients on security equipment

Key Duties

- Survey sites for CCTV
- Conduct Post Install Surveys
- Conduct quarterly service visits
- Ensure client complaint forms are completed and any issues addressed
- Clear and consistent reporting on site investigations
- Identify areas of Non-Coverage and rectify accordingly
- Arranging of Manned Guard deployments.
- Explain system limitations and specifications to clients
- Liaise with engineering regarding faults

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