Desktop Engineer

TSS Solutions Ltd
10 Feb 2019
03 Mar 2019
Contract Type
Full Time
telent Desktop Engineer, Chorley/Carr Lane, (Permanent)

Every time you pick up the phone, surf the Internet, travel on a motorway, catch a train, bus or tube, or even dial 999; chances are telent have enabled the technology to make this happen.

With current annual revenues of £399M, 2,200 employees and 50 operational locations across the UK and Ireland, we are a leading technology company which designs and delivers solutions and services for organisations to create, improve and maintain their ICT, mission critical communications networks and operational systems, vital in the effective operation of the nation’s infrastructure.

Role Profile:

* Ownership and resolution of PC Software & Hardware incidents and requests

* Install, configure, upgrade and support hardware such as laptops, desktops, printers and telephony

* Incident, Service Request & Asset management

* On site support and touch labour for other ICT related services

* Provide 2nd line remote support where required and appropriate

* Fix user ICT problems associated with PCs, Mobile phone and tablets. Address ICT tasks against process

We’d be delighted to hear from you if you have the following skills/experience:

* MS Operating Systems: Windows 7, Windows 10

* MS Office Suite, O365

* PC Hardware & Printers

* Mobiles & Tablets

* Good customer facing and communication skills.

* Able to work on own initiative and as part of a team.

* Demonstrating a self-disciplined approach to work.

* Ability to work under pressure to meet SLA's.

* Good Organisational skills. Methodical approach to tasks.

Excellent employee benefits:

telent is committed to ensuring that we offer industry leading career opportunities, salary and benefits packages. Join us and you can expect to receive:

* 33 days holiday, including public holidays, plus the option to buy or sell five days each year

* Company pension scheme

* A range of family friendly policies including childcare vouchers

* An employee-funded car leasing scheme

* Occupational health support

We reserve the right to close this vacancy once we have received sufficient applications.

telent is an equal opportunities employer and is committed to diversity and inclusion

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