Credit Controller - Temp-Perm

Recruiter
CLEARLINE RECRUITMENT LTD
Location
Hove
Posted
08 Feb 2019
Closes
24 Feb 2019
Sector
Accountancy
Contract Type
Contract
Hours
Full Time
Job Title: Credit Controller

Location: Hove

Salary: £22,000 - £23,000 plus superb company benefits

Full time: Monday-Friday 9am-5pm

Our client is looking for a Credit Controller to service a portfolio of around 25 – 30 clients with around 1,200 live customer accounts.

Responsibilities

* Competent handling of collections on a portfolio of around 1,200 live customers

* Achieving collection campaign targets

* Providing excellent customer service and building good relationships with clients

* Accurate maintenance of up to date client/customer narrative, ensuring all calls made and received are logged

* Portfolios monitored on a monthly basis and concerns highlighted where appropriate

* Maintenance of bad debt levels ensuring personal collection targets is maintained

* Competent handling of complaints, ensuring good outcomes and lessons learnt

* Ensure that all Governance and Compliance requirements are adhered to and all reporting and reviewing activities required by the Regulatory Bodies are carried out to the standards required

* Undertaking verification of sales ledger balances and verification of individual invoices

* Ensuring debtor litigation is carried out to a high standard.

* Liaising with solicitors and clients regarding debtor litigation cases, ensuring costs are kept to a minimum

* Build an excellent relationship with your clients

* Work with internal departments to ensure client’s sales ledgers are in good order

* Ensure prompt reporting to line management and Client Managers where issues of concern arise

* Monitoring and promptly amending funding and credit limits in line with the security of our funding

* Dealing with customer queries as appropriate

* Performing any other duties as requested by your line management

Requirements

* Credit control experience

* Excellent telephone manner

* Good communication skills both written and verbal

* Good PC skills – especially proficient in Microsoft outlook and excel

* Process driven with a desire to improve/understand processes and customer experience.

Desirable

* An understanding of the litigation process relating to the insolvency and traditional recovery routes.

* A qualification in customer service

For more information please contact Angela Potter at Clearline Recruitment

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