Healthcare Engineering Manager

Recruiter
Evolve Selection
Location
Epping
Posted
31 Jan 2019
Closes
31 Mar 2019
Sector
Engineering
Contract Type
Permanent
Hours
Full Time
Evolve Selection are recruiting for a leading, rapidly-expanding Medical Devices company, with an extensive product range in Diagnostic equipment within the Ophthalmology marketplace. Our client are seeking an experienced Healthcare Engineering Manager to work from their Head Office in Essex, with some travel around the UK. This role will have 3 direct reports and will manage the service team (Service Contracts, Field Service Engineers and Internal Engineers). The main aim will be business development of the service division, delivering growth through excellent service delivery.
Key roles and responsibilities for the Healthcare Engineering Manager
* Participation at Management Meetings.
* Ensure product knowledge, and all Service Engineers and coordinators maintain technical expertise.
* Co-ordinate product installations, relocations and audits including the organisation of third-party vendors where necessary to complete the process.
* Ensure the customer receives the highest level of service support and aftercare.
* Maintain the motivation and professionalism of the department (Service Engineers and coordinators).
* Ensure good communication between the Customer Services, Sales, Marketing, Training, Logistics and Service Teams.
* Identify and react to customer complaints and technical problems and determine the appropriate action to be taken.
Minimum requirements for the Healthcare Engineering Manager
* You will be an Engineer by trade, with a strong understanding of the general principles.
* Must have knowledge of the NHS.
* Business development skills with the ability to identify new business opportunities.
* Good understanding of business planning.
* Excellent communication skills.
* Current driving licence with no more than 6 points.
Recruitment Process:
2 stage process.
Salary:
Flexible salary and benefits DOE.
If you want to hear more about this role please send us your CV by clicking 'apply now

Similar jobs

Similar jobs