Project Support Engineer

Shorterm Group
London (Greater)
22 Jan 2019
31 Jan 2019
Contract Type
Full Time
Job title: 4 x Electrical Project Support Engineer
Job location: Old Oak Common / Willesden/ Wimbledon.
Hourly rate: £Competitive
Shifts: Flexible 24/7 – Predominantly Days / Nights & Weekends.
Hours per week: 37 - 40 hours a week,
Duration: On-going contract
Start date: ASAP
Industries considered: ROLLING STOCK, RAF, REME, Royal Navy, Electrical Avionics Technician, Rolling Stock
Disciplines considered: ROLLING STOCK, Electrical Engineer, Electrician, Avionic Technician, Aircraft Electrician, Performance and Reliability Engineer
Rolling Stock: Class 345 Aventra (Crossrail) – Aventra Platform
Client Summary:

Our client is a global leader in Rolling Stock vehicle manufacturing, service and maintenance.

Position Summary:

We are looking to recruit Rolling Stock Electrical Project Support Engineers that can demonstrate the ability to provide technical support to resolve performance or maintenance issues and enhance knowledge of the train systems performance.

This role is an excellent opportunity for an engineer that is looking to make their next career step up from an Electrical Warranty Engineer or a Performance, Reliability Engineer to an Electrical Project Support Engineer.

The Project Support Engineer / Lead Engineer will be responsible for:

Providing technical support to resolve performance or maintenance issues and enhance knowledge of the train systems performance:

You will achieve this by:

 Providing technical support across the Aventra Platform.
 Electrical Investigation, Electrical fault finding, rectification and presenting the information/feedback to the Product Support Team and Customer
 Monitoring, recording and discussing performance of fleet with customer.
 Providing technical support to the operations team and all other key stakeholders.
 Providing technical support to a team of Electrical Warranty Technicians

Key Accountabilities:

- Provide technical support to resolve performance or maintenance issues and
enhance knowledge of the train systems performance.
- Support the Operations Manager and Southern with a range of engineering, performance and management activities as required in order to meet contract obligations.
- Monitor, analyse, investigate and develop solutions in a timely manner to resolve technical issues associated with the operation of the New Trains.
- Responsible for technical/ incident or accident investigation and development/ implementation of appropriate containment or solutions in order to maintain and improve reliability/performance against targets.
- Measuring availability, reliability and safety targets as well as claims management and fault attribution as required.
- Developing safe and effective modifications or changes to maintenance specifications to improve performance, reduce costs, improve safety or meet customer requests.
- Deliver material technical support, review material performance against specification, review reliability and obsolescence of parts and monitor material specification against expected performance.
- Electro-mechanical background/ experience is ideal.
- Significant technical knowledge of design and maintenance of train systems.
- Relevant practical engineering experience in design or maintenance.
- Working experience with rolling stock.
- Strong MS Office skills, ideally SAP experience.
- Strong communication/ interpersonal/ influencing skills.
- Manage day to day activities of the warranty team.
- Conduct daily meetings internally and externally.
- Ensure that visualisation is maintained and correct.

Education required:

Completion of a recognised apprenticeship (preferably electrical apprenticeship)

Minimum Engineering Degree / HNC or equivalent, or with extensive relevant experience.

• Past experience in engineering and / or in the railway industry (in depot operations) would be key advantages.
• An understanding of modern rolling stock or similar technology would be a benefit.

The following attributes are a necessity:

Ability to demonstrate investigating electrical engineering problems
Ability to demonstrate providing a solution to an electrical engineering problem
Ability to troubleshoot complex electrical engineering problems
Ability to present an electrical engineering solution to the customer

Proven ability to carry out complex electrical maintenance, repair and modification tasks
Knowledge of computer based asset management system to record and close out work completed.
To be able to review work carried out and improve sequencing in order to reduce timings to a minimum.
To be able to prioritise work to maximise output with resources available

Person Profile/Experience:
Ideally from a Rolling Stock background however our client will consider applicants that have worked on any of the following, but you must have electrical fault diagnosis experience and the ability to investigate problems and find a solution.

Candidates from the following industries will be considered:
Rolling Stock Performance & Reliability Engineers
Rolling Stock Electrical Commissioning Engineers

You will be a highly self-motivated individual, able to work under your own initiative.
You will possess excellent communication & interpersonal skills.
You will need extensive all-round knowledge of Electrical Engineering
You will ideally have knowledge of modern rolling stock systems
You will ideally have experience of Train depot operations.


A must is a formal electrical engineering qualification i.e. apprenticeship, Degree, HND, HNC, 16th/17 edition, 2391 testing Candidates

• Completion of a recognised apprenticeship (preferably electrical apprenticeship)
• Educated to high standard in an engineering discipline, (i.e. HND/HNC).

Contact Information:

If you wish to be considered for this role please send your CV or call (phone number removed).


Please note due to the volume of applications, we can only commit to contact those candidates we deem suitable for the position. However, we may retain your details and contact you in the future should suitable positions arise.
Please note the above job specification could be subject to change as agreed with our client

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