Team Leader

Recruiter
C&M Travel Recruitment Ltd
Location
Chichester
Posted
19 Jan 2019
Closes
30 Jan 2019
Contract Type
Permanent
Hours
Full Time

Team Leader - Luxury Travel Company, £30k (OTE £36k- £44k!)
This luxury travel brand are looking for a Team Leader to manage the day to day management of their sales & service team for their European / Ski programme.

Team Leader - Role & Responsibilities:

  • Overall management of the team to ensure a high quality service from initial enquiry to the return to the UK. Ensuring delivery of KPI's in relation to revenue, conversion and loyalty.
  • Responsibility for recruitment, coaching & training and the overall development of staff to maximise potential and growth opportunities.
  • Ownership of quality control to ensure overall guest satisfaction and retention.
  • Active involvement in leading and implementing change with the ultimate aim being to improve the service delivery for customers.
  • Lead by example and play an active part in taking sales calls as appropriate and according to demand.

Team Leader - Skills & Experience Required:

  • Proven travel Sales management / team leader experience essential.
  • Luxury travel sales experience preferred.
  • Strong leadership & communication skills.
  • Knowledge of European ski destinations required..
  • Exceptional customer service skills, with a desire to exceed expectation.
  • Sales driven with an ability to drive team sales.

Team Leader additional information

Basic salary circa £30k with an OTE of £36k to £44k dependent on team performance.

  • Working hours Monday to Friday 9 to 6 with flexibility according to business demands.
  • Free Parking
  • Travel concession scheme.
  • 23 days annual leave plus bank holidays
  • Flexibility to travel to regional office as required.

To apply for the role of Team Leader please email your CV to Louise@candm.co.uk or call 01737309984

Don't keep a good thing to yourself
We grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks.

C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit www.candm.co.uk

Don't keep a good thing to yourself
We grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks.

C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit www.candm.co.uk

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