Customer Service Advisor 4827

Recruiter
Adecco
Location
Bournemouth
Posted
19 Jan 2019
Closes
31 Jan 2019
Sector
Accountancy
Contract Type
Permanent
Hours
Full Time
Customer Service Advisor 4827

Adecco have an exciting opportunity for a Customer Service Advisor in Bournemouth to join a successful Financial Services Company.

Salary: £9.00 per hour

Location: Bournemouth

Hours: Monday – Friday 9.00am – 6.00pm

Start date: 4st February 2019

Duration: 12 months initially

Job Description:

As a Customer Service Advisor, you will be dealing with query’s relating to mortgage applications

Duties:

* Updating brokers, solicitors and applicants on the progress of their mortgage applications
* Liaising with other areas of the business to ensure that the application progresses smoothly
* Dealing with a high volume of complex calls, using several systems at any one time to ensure first call resolution where possible
* Proactively gathering information from applicants, brokers and third parties

It would be great to see candidates with:

* Excellent telephone manner
* The ability to work under
* Objection handling skills
* Proficent in Microsoft applications

Adecco is an equal opportunities employer .If you do not hear from one of our consultants within 7 days of applying for this role, please assume you have been unsuccessful in this instance. Your CV will be kept on file and you will be considered for future vacancies that match your skills.

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Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information – please copy and paste the following link in to your browser https://(url removed)/candidate-privacy

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