Responsible Lending Complaint Handlers

Recruiter
Huntswood
Location
Birmingham
Posted
19 Jan 2019
Closes
01 Feb 2019
Sector
Accountancy
Contract Type
Permanent
Hours
Full Time
Huntswood is looking for responsible lending complaint handlers to join an exciting project in Birmingham. Starting in February 2019, on a three-month initial contract, complaint handlers will be receiving and investigating complaints relating to affordability and responsible lending. Role overview: Working within a fast-paced environment, you will run a thorough investigation of the customers complaint and communicate your findings through a bespoke letter. Required skills and experience include: Financial services complaint handling experience (PPI, Banking, Credit Card complaints etc) Ability to work quickly and accurately in a target driven environment Letter writing experience is desirable Strong attention to detail Ability to navigate through a number of in house databases Good MS Office skills, particularly MS Word Strong numeracy and written communication skills Working 9am to 5pm, Monday to Friday. Benefits: This is an excellent opportunity to gain experience in a professional and challenging environment, working for a well-known financial services organisation The chance to build a relationship with Huntswood, which should open doors to further contracts About us: Huntswood is a specialist resourcing and consultancy firm in governance, compliance and complaints. Put simply, we provide our clients with the right people. What are we like to work with: Dependable, driven and collaborative "It's not just about what we do, but the way we do it. And it's our values that make us special." Interested? Apply now.

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