Credit Controller

Recruiter
Lloyd Recruitment Epsom
Location
Brighton
Posted
18 Jan 2019
Closes
31 Jan 2019
Sector
Accountancy
Contract Type
Permanent
Hours
Full Time
Credit Controller (Temp until Aug’19, possible lead to permanent)

Based: Brighton/Hove

Salary: c. £20k - £23k (annual equivalent) + excellent benefits

Lloyd Recruitment Services are pleased to be recruiting for a FTSE250 financial services organisation that seek an experienced Credit Controller, initially on a temporary basis until August 2019 with a view to, and the potential to go permanent after.

The role involves providing a credit control service to a portfolio of around 25 – 30 clients with around 1,200 live customer accounts.

Key Responsibilities

* Competent handling of collections on a portfolio of around 1,200 live customers

* Achieving collection campaign targets

* Providing excellent customer service and building good relationships with clients

* Accurate maintenance of up to date client/customer narrative, ensuring all calls made and received are logged

* Portfolios monitored on a monthly basis and concerns highlighted where appropriate.

* Maintenance of bad debt levels ensuring personal collection targets is maintained.

* Ensure that all Governance and Compliance requirements are adhered to and all reporting and reviewing activities required by the Regulatory Bodies are carried out to the standards required

* Undertaking verification of sales ledger balances and verification of individual invoices

* Ensuring debtor litigation is carried out to a high standard. Liaising with solicitors and clients regarding debtor litigation cases, ensuring costs are kept to a minimum

* Monitoring and promptly amending funding and credit limits in line with the security of our funding

Skills & Experience

* Previous credit control experience is essential, the client will consider both B2B & B2C

* Excellent telephone manner

* Good communication skills both written and verbal

* Good PC skills – especially proficient in Microsoft Outlook and Excel

* Process driven with a desire to improve/understand processes and customer experience

Desirable

* Financial services industry experience preferred, not essential

* An understanding of the litigation process relating to the insolvency and traditional recovery routes.

* A qualification in customer service preferred, not essential

Due to the volume of applications, only those that have the relevant experience and are shortlisted will be contacted

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