Credit Controller

Lloyd Recruitment Epsom
18 Jan 2019
31 Jan 2019
Contract Type
Full Time
Credit Controller (Temp until Aug’19, possible lead to permanent)

Based: Brighton/Hove

Salary: c. £20k - £23k (annual equivalent) + excellent benefits

Lloyd Recruitment Services are pleased to be recruiting for a FTSE250 financial services organisation that seek an experienced Credit Controller, initially on a temporary basis until August 2019 with a view to, and the potential to go permanent after.

The role involves providing a credit control service to a portfolio of around 25 – 30 clients with around 1,200 live customer accounts.

Key Responsibilities

* Competent handling of collections on a portfolio of around 1,200 live customers

* Achieving collection campaign targets

* Providing excellent customer service and building good relationships with clients

* Accurate maintenance of up to date client/customer narrative, ensuring all calls made and received are logged

* Portfolios monitored on a monthly basis and concerns highlighted where appropriate.

* Maintenance of bad debt levels ensuring personal collection targets is maintained.

* Ensure that all Governance and Compliance requirements are adhered to and all reporting and reviewing activities required by the Regulatory Bodies are carried out to the standards required

* Undertaking verification of sales ledger balances and verification of individual invoices

* Ensuring debtor litigation is carried out to a high standard. Liaising with solicitors and clients regarding debtor litigation cases, ensuring costs are kept to a minimum

* Monitoring and promptly amending funding and credit limits in line with the security of our funding

Skills & Experience

* Previous credit control experience is essential, the client will consider both B2B & B2C

* Excellent telephone manner

* Good communication skills both written and verbal

* Good PC skills – especially proficient in Microsoft Outlook and Excel

* Process driven with a desire to improve/understand processes and customer experience


* Financial services industry experience preferred, not essential

* An understanding of the litigation process relating to the insolvency and traditional recovery routes.

* A qualification in customer service preferred, not essential

Due to the volume of applications, only those that have the relevant experience and are shortlisted will be contacted

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