IT Project Coordinator (Urgent Contract)

Human Capital Ventures
18 Jan 2019
31 Jan 2019
Contract Type
Full Time
Our client is a Global IT Services Organisation with an impressive customer portfolio and extensive project pipeline. Human Capital Ventures is proud to be acting as their preferred partner in the recruitment of an IT Project Coordinator to coordinate IT related projects and activities on behalf of our Client and their customers, ensuring the delivery of the projects are implemented in line with project plans and agreed Service Level Agreements.

The successful candidate will be responsible for:

* Acting as the single point of contact for all project teams, coordinating all projects and transactional activities while developing and sustaining excellent customer relationships with our Clients customers.

* Ensuring that engineering resources are assigned to the individual project activities, are fully briefed and have all the necessary tools and instructions to complete the required work in accordance with the agreed SLA.

* Validating all project documentation on completion ensuring the work has been completed on time and agreed on quality.

* Providing accurate and timely invoicing to the customer on a monthly basis, alongside the project and finance team.

* Producing monthly reports on project performance.

* Escalating any complaints logged by our Clients customer, making sure they are resolved to satisfaction.

* Identifying and updating any amendments to plans or contracts, working closely the customers SDM, Regional Operations Teams and Bid Team to have these dealt with in a timely manner.

* Developing and maintaining close working relationships with the Customers project teams, highlighting any business opportunities to the SDM or Bid team.

Applicants must have a minimum of 2 years’ experience within an IT Service Management or Project Management environment. ITIL and Prince 2 Foundation qualification are preferred, also good knowledge of the MS Office Software. Have experience in delivering presentations and customer-facing Service/Project reviews.

Salary: £120.00 - £130.00 per day

Location: Reading, Berkshire

Duration: 3 Month Initial Contract

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