Credit Controllor REQ29080

Recruiter
Morson International
Location
Norwich
Posted
04 Jan 2019
Closes
24 Jan 2019
Sector
Accountancy
Contract Type
Permanent
Hours
Full Time
Morson International are proud to represent our well-established business service client based in Norwich in their search for a Credit Controller on a temporary basis.

Key areas of the role include:
• Arrange settlement and collect due and overdue items of rent and other charges from commercial tenants.
• Pre-chase tenants for rents and other charges about to fall due.
• Identify the reasons for non-payment / short payment. Highlight these reasons via the various systems available, to enable reporting on these to internal and external clients alike, resolving issues arising from review.
• Prepare accurate arrears reports and statistics, when needed.
• Ensure a high level of collections in line with client KPIs.
• Build and maintain relationships with tenants and their agents to help ensure timely collections.
• Work in a collaborative way with colleagues in Credit Control and other Property and Asset Management departments.
• Maintain primarily a high volume of quality telephone chasing. Use other methods such as Email or post where required as a secondary method.
• Chase tenants primarily by telephone, to recover outstanding sums, with email and letter used as back up methods.
• Reconciliation of tenant accounts primarily, use judgement to request assistance from other teams/department where necessary.
• Work within the best practice guidelines to ensure a common and consistent approach is used across the company.
• Any other duties necessary to assist with the running of the various portfolios within the team.

To apply you need to have:
• Previous Credit Control experience in a fast paced environment.
• Good Excel skills, to pivot table, V Lookup level advantageous.
• Good communication and interpersonal skills.
• Ability to work under pressure and set own priorities.
• Organised and able to work to detail and to deadlines.
• Able to use initiative in resolving day to day issues

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