Network Support Engineer - Exciting Junior Role

Smart Information Technologies
15 Jan 2019
16 Feb 2019
Contract Type
Full Time
Network Support Engineer - Exciting Junior Role
Kirkham, Preston
£19,000 - £22,000

Smart Information Technologies is a trusted IT support specialist with a key point of difference: we are the lead Gold Partner for Odoo based ERP solutions in the UK and beyond.

We provide a comprehensive range of IT services and software solutions for businesses of all sizes. We are now looking for a Network Support Engineer to join our talented team in Kirkham, just outside Preston.

As a Network Support Engineer, you will:

- Provide remote support to Smart IT’s clients
- Work on our helpdesk
- Provide support via a ticketing system
- Utilise the Smart IT client network monitoring technologies and backup solutions
- Respond to helpdesk requests
- Provide first line support to clients
- Work as part of a team of three
- Report to the Infrastructure Manager
- Occasionally travel to client sites to perform fixes across the North-West

Interested? To be considered as a Network Support Engineer, you will need a full driving licence and IT support experience with the following:

- Microsoft Windows Server and Active Directory management
- Microsoft Desktop Operating Systems
- IP networking
- Office 365 Administration

Linux Server Administration experience would be beneficial to your application, but this is by no means essential. A degree-level qualification would also be an advantage.

Other organisations may call this role Network Support Analyst, Helpdesk Engineer, Helpdesk Analyst, Network Technician, Support Technician, First Line Support Technician, 1st Line Support Analyst, or Network Analyst.

Your Rewards and Benefits

- Competitive salary of £19,000 - £22,000
- Workplace pension scheme
- 25 days’ holiday + Bank Holidays
- Excellent training provided
- Join an Odoo Gold Partner and learn all about this exciting technology

Webrecruit and Smart Information Technologies are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

To apply for the role of Network Support Engineer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency....

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