Technical Advisor

Recruiter
BMS Performance
Location
Aldershot
Posted
12 Jan 2019
Closes
11 Feb 2019
Sector
Engineering
Contract Type
Permanent
Hours
Full Time

Technical Advisor
Hampshire - Aldershot, Basingstoke, Guildford, Woking, Bracknell
Premium Kitchen Appliances

●Do you have knowledge of domestic goods, kitchens or bathroom appliances?
●Experience in technical support, technical advice, or sales advice
●Looking to join a company with great staff retention?
●Rare opportunity to join a premium manufacturer of kitchen appliances

The Role of a Technical Advisor:
As a technical advisor, you will be office based in Aldershot. You will be dealing with customer enquiries via email and telephone, as well as providing aftersales support; advising on the product range and extras. There will also be a degree on problem solving, assisting customers who may be having problems, or talking to engineers who may encounter installation issues. Depending on the nature of the call, it may be necessary to arrange an engineer to visit the customer to conduct repairs or install a new/refurbished unit. The role is Mon-Fri, usually working between the hours of 08:30-17:00

The Candidate for the Technical Advisor Position:
●You MUST have experience in dealing with customers face-to-face, over the phone, and via email
●Knowledge of kitchen fittings and appliances is ESSENTIAL
●Strong customer service skills
●Good communication skills
●Able to commute daily to the Aldershot office
●You must have right to work in the UK

The Company:
My client is a trusted provider of premium household appliances specifically for the kitchen. Being family owned, they are interested in the wellbeing of their staff. They are looking to add to their office-based service team. Being a worldwide company, their kit is instantly recognisable and sought after.

The Package for a Technical Advisor:
●Up to £30,000 basic salary
●Company related bonus
●Onsite parking
●Product training provided
●25 days holiday plus Stats

Location:
The role of Technical Advisor is based in Hampshire. Candidates from Aldershot, Basingstoke, Guildford, Woking, Bracknell, and surrounding areas will be considered.
Reference: 146926

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