Application Specialist

Affinity Personnel
12 Jan 2019
31 Jan 2019
Contract Type
Full Time
Application Specialist, Chelmsford, £35,000

The Application Specialist is responsible for the specification and configuration of TMS and Optimisation system enhancements, proactively identifying opportunities to use functionality to better support business processes. The role holder will work with management and end-users to support new and existing applications and reports.

* Analyse and evaluate the software and systems that the business utilises and implement improvements;

* Research, evaluate and test new software programs;

* Use best practices and knowledge of internal and external business issues to improve internal applications;

* Enhance existing applications to support new automation and business requirements;

* Write reports, query data, and develop existing procedures;

* Test system upgrades, support packages, disaster recovery scenarios

* Follow company procedures to help create and maintain relevant documentation.

* Develop existing programs by analysing and identifying areas for modification;

* Integrate existing software products and work on ensuring incompatible platforms come together;

* Create technical specifications and test plans;

* Write operational and process flow documentation;

* Maintain systems by monitoring and correcting software defects;

* Work closely with employees and software vendors to ensure continuous development;

* Consult colleagues concerning the maintenance and performance of software systems and with a view to writing or modifying current operating practices;

* Investigate new technologies;

* Continually update technical knowledge and skills by attending in-house and/or external courses, reading manuals and accessing new applications;

* Provide day-to-day technical and functional assistance to end users;

* Act as a resource for colleagues with less experience; and

* Any other duties as required by management for the smooth and efficient operation of the department.

* Support changes in the role necessary to take the department and business forward;

* Work to achieve personal objectives set at appraisal and/or those set monthly or quarterly.

* Achieve agreed on individual objectives; and

* Understand and adhere to all policies and procedures relevant to the role

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