Finance Helpline Support / Graduate Opportunity
Role Summary: You will be working as part of a team within a fast-moving financial services business. Responsible for maintaining a high level of customer service, meeting SLA’s and providing financial and analytical information to your clients. Specific duties will include: The role will initially entail reviewing data within excel templates and communicating results in writing. Processing data through large Excel spreadsheets Take responsibility for quality of own work and check others Liaise on a regular basis with clients and payroll departments Answer technical client queries through email and telephone Provide accurate data to be processed through client payrolls Learn and understand HMRC guidelines Undertake compliance checks Run, filter, sort and validate reports Work with Partners who are remote to the main office requiring taking careful instructions over the phone Experience required: Preferably a Graduate with a relevant business/finance degree seeking a career opportunity either within Tax or Financial Services. Good level of Excel. Good communication skills. High level of customer service. Progression is encouraged, and additional duties will comprise both technical processing, attending client meetings and providing a helpline service. Training on the job will be provided for the products and related work. Benefits to include: On-site parking, situated close to junction 24 on the M4, transport required Contact Vanessa Loughlin Job Reference: VL/21192 Candidate care: By responding to this advert, you consent to Cavendish Maine processing the personal data included within this application. If your application is successful we will contact you to discuss the opportunity in more detail, within 48 hours of receiving your application. Should you not hear from us within 3 working days please assume your application has been unsuccessful on this occasion. Please be advised that if unsuccessful for this role we may keep your details in our hold file, during which time you may be contacted for other suitable vacancies. If you do not want us to do this, please call us to advise. In the meantime, we would like to thank you for your interest in Cavendish Maine.