Purchasing Helpdesk Advisor

Four Seasons Health Care
10 Jan 2019
19 Jan 2019
Contract Type
Full Time

Four Seasons Health Care are recruiting for a Purchasing Helpdesk Advisor to support with the professional purchasing advice and guidance across the company, working with both internal and external customers.

As a Purchasing Helpdesk Advisor, you will be responsible for ensuring all enquiries, into the purchasing function, are dealt with in a professional and timely manner, and all work is recorded on the customer relationship management system.

Other duties include managing supplier’s registration and the maintenance of company information through the supplier management system.

Key Responsibilities and Skills

  1. To provide assistance to Care Homes that need information on a product or service.
  2. Good communication skills to answer telephone, email queries and take ownership for the resolution of these queries.
  3. Interaction with various suppliers to provide information relating to products, pricing and services.
  4. Updating and maintaining internal supplier information.
  5. Producing reports from internal systems to monitor performance and key suppliers.
  6. Communicating change of suppliers, products and services to all homes via telephone and assisting with implementation.
  7. Identifying when issues need to be escalated and follow procedures to ensure this is done effectively.
  8. Liaising with internal departments.
  9. Adhoc administration duties.

This is a great opportunity to gain on the job development with fantastic progression prospects and to join a growing team.

Previous experience as a Purchasing Administrator, a Purchasing Advisor or within Procurement is desirable.

The candidate must be qualified up to an A Level (or equivalent) standard

Four Seasons Health Care provide a variety of competitive benefits, including a generous holiday allowance, a bespoke development program, childcare vouchers and an employee discount scheme. We are offering a strong, competitive starting salary for the role of Purchasing Helpdesk Advisor.

If you would like to join our team and help to provide an excellent service please click on Apply now.

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