IT Service Desk Administrator

Planet Forward Ltd
10 Jan 2019
31 Jan 2019
Contract Type
Full Time
Our client, a global engineering company, are looking for an IT Service Desk Administrator to join their team in Preston. The role is initially a 12 month fixed term contract but has the potential to become more long term. The position is dealing with a specialist project so is a mixture of 1st line Service Desk Support and administration work within the project team.

The IT Service Desk Administrator will be responsible for:

* 1st line Service Desk Support

* Assisting users over the phone and remotely

* Dealing with 1st line ticketing

* Service Administration - business support across 2 sites

* Dealing with 250 users

* Coordinating engineers diaries / Engineering scheduling

* Potential travel to other sites

The position is a fixed term contract and the working hours are 9am-5pm.

IT Service Desk Administrator Requirements:

* Relevant IT experience/1st line experience

* Strong attention to detail

* Strong administration skills

* Strong office experience

Each company within the Planet Equity Group is a “data controller”. This means that we are responsible for deciding how we hold and use personal information about you in line with GDPR guidelines. Full details regarding how we hold your data is available within our Privacy Notice accessible at the Planet Forwards website

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