Business Analyst CRM

Recruiter
Erin Associates
Location
Lancashire
Posted
05 Jan 2019
Closes
31 Jan 2019
Contract Type
Permanent
Hours
Full Time
Business Analyst CRM - Chorley - £445 a day

This highly successful organisation are looking for a Business Analyst to join an established software development team with technical understanding of application development and knowledge of the software development life cycle. Relevant operational experience within the UK Energy or Utilities sector is required with a strong understanding of Energy billing.

Key duties includes;


- Support existing and potential customers through delivery of knowledge transfer and product support to the CRM and billing systems.
- To perform a lead role to prospects, customers and the project team members on the optimal approach to implementing a solution to the customers’ business need.
- Identify solutions to business issues and opportunities
- Support the Product Line Manager with defining change requirements, as entered onto the rod
- Interpreting industry requirements for customer and identifying new opportunities resulting from industry process, client engagement and business requirements changes
- To take a lead role in the successful delivery and implementation of projects


Core skills & experience for this Consultant role includes;


- Proven experience as a Consultant or BA with relevant operational experience within Energy or Utilities sector.
- Must demonstrate strong leadership skills, particularly with highly diverse teams
- Must have deep knowledge of Energy Billing and Information Systems Methodologies
- Excellent communication and facilitation skills

Please get in touch on (phone number removed) if you would like further details.

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