Field Service Engineer - Manchester

Venatu Consulting LTD
05 Jan 2019
23 Jan 2019
Contract Type
Full Time
Job Title: Field Service Engineer

Location: Manchester

Salary & Benefits: £23,000 – £25,000 (DOE) + Van & Tools

Contract Type: Permanent

Job Details: Venatu Recruitment Group are delighted to be working with a successful and rapidly growing organisation across the UK. Supplying a vast range of products to the care industry, they pride themselves on excellent customer service and response. The successful candidate will be responsible for visiting the customer’s site to service and repair equipment.


* Diagnosing and repairing electronic and mechanical faults
* Carrying out contract servicing agreements in line with service legislation
* Processing all documentation efficiently and maintaining records in accordance with company policy
* Following up visits for repairs and servicing in a timely manner and to the customers satisfaction
* Meeting KPI’s (key performance indicators)
* Building and developing relationships with new and existing customers, maintaining a professional and courteous service
* To ensure compliance at all times with procedures and standards
* To assist in covering workload in the absence of service staff

Candidate Expectations:

* Competency in electronic and mechanical diagnosis and repair
* Proven experience of offsite equipment fault diagnosis
* A strong team player, with experience of delivering against KPI’s
* Excellent customer service and communication skills
* Ability to make effective decisions and sound judgements whilst working remotely
* Resilience and the ability to cope with conflict and demanding environments
* Clean driving licence
* Experience of working in the care / medical industry (desirable not essential)
* ECS card holder (desirable)

How to Apply:

Engineering and Manufacturing is a specialist division here at Venatu Recruitment Group. If you’re seeking a change in your career and feel you match the desired criteria, please do get in touch, we would be happy to discuss the role with you in further detail.

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