LA International
05 Jan 2019
31 Jan 2019
Contract Type
Full Time

The individual shall provide Level 3 Network support onsite and remotely to deployed sites.
They shall provide:
a. Installation, configuration, deployment, maintenance and diagnostics of Network equipment and supporting cabling (copper & fibre) infrastructure, including all IP network devices i.e. routers, switches, cryptographic devices, Firewalls, VoIP and VTC services, and to coordinate rectification activities across multiple technical departments.
b. Level 3 support for the LAN and WAN, in the following areas:
i. Incident Management;
ii. Service/Change Requests;
iii. Problem Management;
iv. Configuration Management;
v. Projects, trials, exercise support where required;
vi. Routine and Emergency Maintenance;
vii. Capacity and Demand Management.
c. Network support, advice and recommendations to design change (HLD/LLD and associated Junctions of Maintenance (JoM)), ensuring that all network changes have been captured or are being updated in the design documentation;
d. Support to the customer towards its Continuous Service Improvement (CSI) initiatives; through undertaking mentorship and technical knowledge transfer to customer staff as appropriate, contributing and making suggestions at CSI workshops and producing technical and knowledge transfer documentation,
2.114 Where necessary the contractor shall ensure that skills and knowledge transfer is carried out between the contractor and the authority using the authority's recognised toolsets. The authority will audit this skills and knowledge transfer every 6 months at a time to be agreed between the contractor and the authority.
2.115 A request may be made to ask you to deploy to support the IT systems on military exercises with expenses covered.

Mandatory Skills Required:
Cisco Certified Network Associate
* Minimum of two years commercial networking experience.
* Strong, in depth knowledge of networking technologies, i.e. LAN, WAN, TCP/IP, routing, switching and subnet addressing.
* Strong in depth knowledge of networking hardware. Experience of network implementation work.
* Experience with network monitoring and troubleshooting tools.

Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 18 weeks.

LA International Computer Consultants Ltd is an HMG Approved Consultancy and operates as an IT & Engineering Consultancy or as an Employment Business & Agency, depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, we welcome applications from all sections of the community and from people with diverse experience and backgrounds.

Award Winning LA International Computer Consultants Ltd (Recruiter Awards for Excellence - Best IT, Best Public Sector & Gold Awards) and the most prestigious award that any business can receive The Queens Award for Enterprise: International Trade 2015.

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