Proclaim IT Manager

Recruiter
Aldena Associates Ltd
Location
Chesham
Posted
04 Jan 2019
Closes
23 Jan 2019
Contract Type
Permanent
Hours
Full Time
PROCLAIM DEVELOPMENT MANAGER Up to £50K Chesham, Buckinghamshire Client: Multi-office, modern, solicitors practice. ______________________________________________________________ Responsible to: Practice Manager Person specification - Skills, knowledge, and experience required Minimum of 2+ years Proclaim development experience Knowledge of developing Word Macros Knowledge of Laserforms Experience of interacting with .NET applications High level of general IT skills and knowledge Experience of training staff Experience of working in legal environment Practical skills: Administration skills to enable self-sufficiency Typing skills Telephone skills Time management skills Ability to communicate clearly and effectively in English Supervisory skills Ability to prioritise own workload Ability to work as part of a team Ability to work on own initiative Ability to interact effectively with others at all levels across the firm Excellent problem solving and analytical skills General responsibilities: Proactively develop the firm's Proclaim case management system Promote positive user experience Researching and keeping up to date with developments in Proclaim Meet relevant quality and professional standards Day to day administration of Proclaim _________________________________________________________ Tasks: Creating and customising workflow documents Developing and enhancing existing Proclaim case management system Testing and implementation of case management coding Production of reports and analysis of business data Screen design Precedent maintenance User configuration Act as a general point of contact for all users and address all issues Liaise directly with Eclipse and third parties to resolve any issues Conduct staff training sessions - including Proclaim inductions for new staff members Routine maintenance and performance monitoring Producing work systems and other processes to enable the efficient running of the firm Other IT tasks as requested

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