2nd line support Engineer

Fitzroy Solutions
Gerrards Cross
04 Jan 2019
26 Jan 2019
Contract Type
Full Time
Fitzroy solutions are currently Seeking a 2nd line Support Engineer to join a well established IT Supplier with offices in London and Buckinghamshire.

The company Established for over 30 Years are looking to bring on a 2nd line support Engineer who wants to progress there career and eventually move on to a 3rd line role

The 2nd line Support Engineer will be responsible for the following;

* Speaking to customers on a day to day basis, Including keeping them up to date about on going support

* Logging 2nd line support calls

* Installing and repairing hardware and software issues that the 1st line cannot solve

* Assist in the development of the clients sales offerings in the technical team

* Achieving given targets and to work with Self driven motivation and professionalism

* Work as part of a team and to the wider company goals

To be the Successful 2nd line support engineer you will need the following skills:

* Experience working in a 2nd line position

* Experience with Microsoft Windows, Office 365 and Server

* Some network knowledge

* Active directory experience

* Some knowledge or understanding of Virtulisation

* Full Driving license and own vehicle

* Able to converse in a clear and precise manor

* Excellent communication skills both verbally and written

Please submit your CV if you have the above skills

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