On-Site Contingency Engineer

Interaction Recruitment
London (Greater)
01 Jan 2019
27 Jan 2019
Contract Type
Full Time

We are currently recruiting a number of Onsite Support Contingency Engineers for our London based client on a permanent basis. In this role you will provide cover across multiple On-Site managed service clients and cover a wide range of diverse responsibilities which will include, 1st/2nd line support, PC and laptop imaging, hardware support, desktop and printer support and installations, moves and changes.

Skills, Experience and attributes required:

· Good understanding of hardware maintenance/break-fix

· Punctual, reliable and well presented

· Experience of user move and changes

· Excellent communication skills

· Proactive approach to self development and learning

· A good theoretical and practical approach to diagnosing problems.

· Understanding the importance of business processes and compliance

· Excellent Time management and organisational skills.

· Flexibility -travel may be required.

· Ability to work independently on a wide range of products.

· Microsoft Office knowledge - Word, Excel and Outlook

· Customer support skills

· Good organisation skills & time management

· Passionate, professional, with a can-do attitude at all times

· Able to evaluate information quickly, identify key issues and formulate conclusions based on sound practical judgement, experience and common sense

· Able to build productive working relationships with local and remote personnel based on respect and good rapport

· Communicates honestly, openly, and consistently well showing attention to detail and remaining calm and patient when under pressure

· Possesses the physical stamina, drive, and perseverance to handle pressure well

· Willing and able to deal with problem situations on a daily basis

If you feel you have the skills and experience mentioned above then apply now as interview will commence shortly, and one of our team will give you a call to discuss this further this if you application is being considered.


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