Operations Team Leader

Location
Hounslow
Salary
£20000 - £21000 per annum
Posted
01 Jan 2019
Closes
29 Jan 2019
Ref
00090078
Contact
Recruitment Genius Ltd
Sector
Public Sector
Contract Type
Permanent
Hours
Full Time
Operations Team Leader

In this position you will be responsible for ensuring that your mailing team's processing of 'Goods' in their Mail centre is in line with the companies value proposition, assuring a quality service in a healthy work environment.

You will also seek to improve the efficiency of hand work processes and maximize work rate of their employees, whilst maximising the use of temporary labour. The successful applicant will report to the Operations Manager.

Your Tasks
- Support the department Supervisor/Manager in terms of daily resources
- Ensure all volumes are processed in a timely fashion, according to their service standards
- All volumes should be sorted, franked, bagged and dispatched correctly, according to their quality standards
- You should ensure that the processing team is trained and working towards the target set by the company.
- You will assist in projects if requested and provide reports as requested by the Operations Manager
- Work closely with other members of the Operations Team to assure an overall safe and pleasant work environment, promoting team work
- To move between Operational areas in line with daily requirements

Your Profile

- You are honest, reliable and have a strong work ethic
- You are someone with excellent attention to detail and take pride in your work.
- You will have a good financial understanding of the businesses activity, have excellent English communication skills and are willing to follow manual and computer led tasks.
- You have shift flexibility
- You are someone who constantly looks for improvements and have a critical view towards the processes and systems
- You will be a team player who is willing to provide cover for other Operations management/supervisory team members when required.
- You have good organisational skills, and therefore can manage time effectively to complete workloads and meet deadlines.

Their Facts

Their mission is to excel in every interaction with their customers. Their values are trust, friendliness, ease of use and their commitment to sustainability.
- Workplace in London Heathrow
- They offer modern and fair employment conditions

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