Service Process Manager

Recruiter
Employment Solutions Ltd
Location
Holmes Chapel
Posted
12 Dec 2018
Closes
25 Jan 2019
Sector
Engineering
Contract Type
Permanent
Hours
Full Time
I am currently recruiting for a Process Manager to join an industry leading supplier of equipment to the medical and aesthetic sector.

You will be joining a company that has over 1000 systems in service in the UK, and the biggest team of laser service engineers in the industry.

They want you to help them provide stellar technical customer service to all of their customers.

You will be an experienced Process Manager working within the Service Team to ensure that each and every customer's service needs are met efficiently and cost-effectively.

Your role will be to ensure that customer complaints are resolved quickly and effectively, ensuring that the Service Engineering team provide excellent service and are well presented, scheduling of engineers both pre-scheduled and call out visits and you will be responsible for reporting on engineers efficiency amongst other duties.

The company are continually striving to reach the next level, and this is done by employing and retaining some of the best staff in their industry. They reward success and live by their company values; Integrity, Positivity, Responsiveness, Dependability, Collaboration, Care and Enjoyment!

With regular social team outings, Summer and Christmas parties and a rich calendar of industry events on top of an already excellent salary and benefits package including; basic salary £30,000 - £33,000, annual leave of 25 days plus bank holidays, a generous company pension scheme (4% employer contribution), annual Christmas profit related bonus and Life insurance 3 x times salary.

People that join them tend to stick around and positions with this award-winning company don't come up very often so don't miss out on this fantastic chance and apply today

Apply today, send an up to date CV to Jonathan at Employment Solutions or call on (phone number removed)

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