Senior Mitel MiVoice Business Project Engineer

Location
Glasgow
Salary
£35000 - £48000 per annum
Posted
12 Dec 2018
Closes
09 Jan 2019
Ref
00089858
Contact
Recruitment Genius Ltd
Function
IT
Contract Type
Permanent
Hours
Full Time
This is an opportunity to join an established IT services company who work with a wide range of clients mainly based in central Scotland.

Primary Role

- Has a proven track record of delivering complex, application led Mitel MiVoice Business solutions
- Able to design, implementation & support of Mitel's MiVB Voice and associated applications
- Liaison with Pre-sales team
- Work within the Projects Delivery Team, creating solution documentation for project delivery & ongoing support
- Work closely with assigned Project Manager(s)
- Point of technical escalation

Personal Attributes

- High level of Customer Service
- Excellent communicator - both written & verbal
- Strong Office skills: Excel, Word, Visio
- Able to prioritise workload
- Problem diagnostic and resolution capabilities

Technical Capabilities

Mitel MCS/MCP (equivalent of) certified, with products being:

- MiVoice Business
- Mitel MiCC
- MiCollab Including Audio/Web/Video conferencing
- Mitel MBG/SRC
- Mitel NuPoint
- MiVoice Office 250 (preferred, but not essential)
- Strong working knowledge of Networking/IT
- LAN - setup & troubleshooting
- WAN - Routing/Firewalling
- Windows Servers
- Virtualisation

Package

- Permanent Post
- Salary based on overall technical certification and experience
- Generous Car Allowance
- Company Pension scheme
- Laptop/Mobile provided

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