Dynamics 365 Analyst

Recruiter
Latcom Plc
Location
Dallington
Posted
23 Nov 2018
Closes
17 Jan 2019
Contract Type
Permanent
Hours
Full Time
Dynamics 365 Analyst based in Northampton
Role:
* You will be responsible for providing high quality operational and technical application support to customers, whilst meeting all Service Level Agreements and KPIs.
* You will be working closely with Dynamics CRM Developers and CRM Consultants
* You will be managing problems from identification through to resolution
* Maintaining support issue status on customer support portals
Skills:
* 2 years experience in an application support role and providing 2nd-3rd line application support.
* Good understanding of Microsoft Dynamics 365 CRM
* Knowledge of HTML and Javascript
* Excellent analytical skills and expertise in problem solving
* Excellent organisational, interpersonal and communication skills.
Please send your CV in if you have the above skills

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