Aftersales Manager

Graham James Ltd
Bury St Edmunds, Suffolk
£35000 - £45000/annum + £35,000 OTE £45,000
20 May 2017
19 Jun 2017
Contract Type
Full Time
Aftersales Manager needed in Bury St.Edmunds £30k - £45k OTE

Have you got the experience of working in a franchised dealership as an Aftersales Manager; looking to improve your experience with a fantastic brand and career prospects?

Key Purpose of the Position:
To meet and exceed customer expectations and to maximise departmental profitability.
Your role will be to manage the day to day running of the department and at the same time ensuring that you motive all your staff to perform at their highest level.

Key Skills/Knowledge/Experience
To be considered for this role, you must have current or very recent experience in the same role in franchised main dealership.
* You should possess great customer relations skills and be able to adapt to customers' individual requirements.
* You will have strong organisational skills
* Ability to verbally communicate clearly and succinctly.
* Fully understand where all the profit levers are in the business
* Fully understand the importance of customer satisfaction
* Demonstrate a great understanding of team dynamics and team work. Have a desire to achieve and beat the department’s targets.

The successful applicant will enjoy excellent benefits including free life assurance, a contributory pension scheme and generous staff discounts. Great company car scheme, laptop included.

Basic Salary: £30 - £45K OTE

This is a fantastic opportunity so please apply in the first instance if you feel that you have the required experience and customer handling skills