Service Advisor - South West London

Recruiter
HCP International Ltd
Location
South West London
Salary
£28000 - £40000/annum £40000 OTE
Posted
20 May 2017
Closes
19 Jun 2017
Sector
Engineering
Contract Type
Permanent
Hours
Full Time
A very prestigious brand based in South London is currently looking for an experienced Service Advisor to join a continuously growing and expert team. The ideal applicant will have a knowledgeable background of working for a main dealership in a demanding atmosphere while dealing with customers over the phone and face to face on a day-to-day basis. In return my client is offering a fantastic basic salary as well as full brand training and long term progression opportunities.

The Role

* You will be responsible for meeting and greeting customers who arrive at the dealership/maintenance area

* Communicating with all customers about any problems with their vehicles and agree the details of the work that needs to be carried out
Explaining to customers all the services that are provided in an expert and professional manner

* Providing accurate estimate and costings for services and communicate this will customers

* Liaising with the workshop and monitor repair work so you are able to keep customers up to date on the progress or any delays of their vehicle

* Keeping track of all repairs and services using the in-house computer software programme

Who are we looking for?

* A motivated individual who thrives on delivering customer service

* Main dealership experience is vital for this position

* A professional customer service and telephone manner

* Someone who can work within a fast paced and busy environment

What's on offer?

* £28,000 basic
* £40,000 OTE
* Monday to Friday 7:00am to 5:00pm or 9:00 to 7:00pm
* 1 in 3 Saturdays 8:00 to 5:00pm
* Full brand training provided

Interested?

Apply with your up-to-date CV in Word format.

HCP International is a leading automotive recruitment consultancy, established for 20 years, approved by manufacturers and the UK's top 50 dealer groups.

We work seamlessly alongside our Clients to recruit exceptional talent throughout the United Kingdom, Middle East and Asia