Payroll Process Manager

Recruiter
Brite Recruitment
Location
Birmingham
Salary
£44000/annum
Posted
20 May 2017
Closes
19 Jun 2017
Sector
Accountancy
Contract Type
Permanent
Hours
Full Time
Our Client, a global organisation within the technology and consultancy sector is currently seeking a Payroll Manager to join their dynamic team on a full time, permanent basis in Birmingham. You would take responsibility for leading the shares service centre delivery team to provide excellent and quality service to all clients.
The suitable candidate will ensure the business meets is agreed objectives in both service delivery and strategic growth. In return, you will receive a unique chance to build your career in a dynamic and vibrant organisation with a wide range of opportunities as well as a flexible and tailored benefits package and ongoing personal development.
Duties and Responsibilities include:
• Contributing to the achievement of Delivery Centres’ objectives in line with outsourcing strategic business objectives
• Reviewing team performance to ensure effective and efficient delivery of service
• Leading and motivating the team to ensure KPIs are exceeded consistently
• Conducting regular coaching and individual development
• Ensuring attrition of trained employees is kept to a minimum
• Identifying underperformance issues and utilising the appropriate tools to address them
• Managing the training plans for the department
• Driving continuous improvement
• Effectively managing budget/P&L
• Escalating business critical service issues to Senior Management team
• Ensuring compliance to statutory and internal audit requirements
• Managing the service review process and attending meetings where needed
• Managing the retention of clients
• Ensuring all staff are commercially aware and client contracts are effectively financially managed
• High level management of new client implementations to the shared service centre

Skills and experience:
• Previous HR/Payroll and shared service centre experience
• CIPD qualification desirable
• Working knowledge of Prince2 Project Management methodology
• Previous experience in an outsourced or commercial service delivery environment
• Extensive experience of managing complex and high volume teams
• Previous experience of team objective setting
• Experience of performance management
• Business and financial awareness
• Customer care experience
• Risk Management
• Quality and audit experience
• Influencing/negotiating skills

This is an exciting opportunity to join an interactive and dynamic team within a market leading, global organisation working Monday-Friday. Our client offer competitive benefits, modern and open plan working environments and structured training to support personal development. If you feel this could the right opportunity for you apply now, alternatively for more information call us on (Apply online only)