1st and 2nd Line Support - Central London - up to 25k

London Borough of Hackney
£25000 per annum
19 May 2017
18 Jun 2017
Contract Type
Full Time
Candidates needed! For a very interesting and well known Managed Service Provider. This is the ideal role for a motivated professional, with a strong skill set that includes experience of Microsoft desktop and server products looking to further their career within a leading company. As an IT Support Engineer your focus will be on supporting and maintain their clients IT infrastructure. Additionally you will be responsible for providing efficient customer support for servers, desktops, routers, firewalls, applications and client networks. Although predominantly office based, you will visit clients in the London area, when required. The right candidate must have the ability to not only take ownership of issues but also be able to resolve issues as quickly and efficiently as possible while also providing excellent customer service. The ideal candidate would also have: - Experience with Windows 2003 / 2008 / 2012 & Small Business Servers - Experience of Windows Vista, 7 / 8 desktop operating systems - Knowledge of Mac OSX operating systems - Experience with Windows Active Directory - Knowledge of Windows File / Exchange Servers - Knowledge of networking, DNS, DHCP, TCP/IP & VPN - Experience of troubleshooting & fault finding - Experience with hardware maintenance and repair - Experience with backup and antivirus software solutions ABOUT THE COMPANY This company provides managed IT infrastructure services to companies and organisations with 5 to 250 people. Based in central London since 2004, they have a strong and loyal customer base. Their key focus is the provision of technical excellence and unrivalled customer service to keep their customers working. Their customers benefit from their London-based IT service desk and onsite engineering teams providing support through qualified professionals, who are not only technical experts but are highly customer focused. With their own dedicated datacenter facility in London with a secondary facility replicated outside of the city, they are able to offer complementary infrastructure and hosting services. Advertised through Zoek, Ref:42873