Applicaiton Support Analyst - Reading - £35,000 - £45,000

18 May 2017
17 Jun 2017
Contract Type
Full Time

Application Support Analyst - Financial Services - Reading - £35,000 - 45,000

My client are a Financial Services start up who were established 12 months ago, they are a heavily customer focussed organisation who are looking to improve the experience of their client base through understanding what's really important to them. This very much centres around product change and attitude towards customer and claimant.

The technology they are utilising for this venture is 100% cloud based, making their ability to adapt and react to changing demands more agile than many of their competitors. They operate on a greenfield site, enabling them to procure and integrate from scratch.

If you are a technically strong in supporting a wide range of bespoke applications and have a business focused approach then, this is the role for you. You will not only be tasked to support the business' critical applications but work alongside the Service Delivery Manager to ensure the support processes, procedures and function runs efficiently. This is a chance to be part of something new and exciting and have the freedom to put your stamp on the companies support function.


  • Strong hands on experience in support of bespoke and/or cloud / SAAS applications
  • Incident and Problem Management
  • Service / Application monitoring and performance management
  • Process mapping
  • Policies and Procedures
  • Integration technologies / API management
  • Support and configuration of Active Directory, Azure AD, Office 365
  • End user support services
  • Be able to lease with Stakeholders, Senior Managers, and 3rd parties on business processes and design and develop new ways of supporting the business
  • Strong communication both written and verbal
  • Shows initiative and strong interpersonal skills

My client are set to triple their head count by Autumn 2017 in support of the launch of their new innovative proposition to market. They will be a digitally lead and customer focused company so, this is the perfect time to join and be a part of revolutionary organisation.

To apply, please click below or for more information, please contact Hassan Lenga-Kroma on or please email

Application Support Analyst - Reading - £35,000 - 45,000